Insights

STRATEGIC COMPASSION™ There is something about the word compassion that can make people uncomfortable in organizational spaces. Maybe it sounds too soft. Maybe it feels too personal. Maybe we have been conditioned to believe that compassion belongs in our homes, our friendships, our families, or our places of worship—but when we walk through the doors of an organization, we are expected to leave some of that humanity behind. After all, we have work to do. There are expectatio

“It’s the little things that are important. It’s the little things that get you caught.” — The Little Things (2021) Workplace culture is often discussed in big language and polished words—mission, vision, values, engagement, belonging, leadership. As organizations, we spend significant time defining those words, placing them in strategic plans, and putting them on walls, only to forget what we truly intended the language to mean. Why? Because we often think of these words as